Free shipping across India  ·  Handwoven by master artisans  ·  3-day easy returns

Naata Threads — Delivery

Shipping Policy

We now ship worldwide — carefully packed, tracked, and free across India.

Dispatch

2–3 days

Packed & dispatched within 2–3 working days of confirmation.

India

5–7 days

Delivered within 5–7 working days. Free on all orders.

International

7–14 days

Tracked air courier (EMS / India Post). Varies by destination & customs.

International shipping cost

Delivery within India is free. For orders shipping outside India, the exact cost — including customs duty, import taxes, and other charges — is calculated live on the international checkout page based on your destination country, postal code, and order weight. The total shown there is exactly what you pay, with nothing extra due on delivery.

Customs & import duties

Customs duty, import taxes, and other destination-country charges are calculated together with your shipping cost on the international checkout page and included in the total you pay there — there’s nothing extra to pay on delivery.

Order tracking

Once shipped, a tracking link is shared via email or WhatsApp. You can also track your order via the “My Orders” section on the website.

Delays

Occasional delays may occur due to customs, public holidays, or courier disruptions — especially for international shipments. We appreciate your patience and will keep you informed if any delay arises.

Shipping questions?

Reach us at help@naata.in and we’ll be happy to help.